Shipping policy
SHIPPING POLICY
Processing & Delivery Times
Orders are processed within 2-5 business days. Delivery times vary by location:
- Nigeria: 15-30 business days
- International (Europe, North America, Rest of World): 15-25 business days
Please note that delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping Rates
- Nigeria: ₦10,000 standard shipping | FREE shipping on orders over ₦30,000
- International: $25 USD standard shipping | FREE shipping on orders over $90 USD
International Shipping
We ship worldwide from our fulfillment centers. International orders may be subject to import duties, taxes, and customs fees determined by your country's customs office. These charges are the responsibility of the recipient and are not included in our shipping rates.
Order Tracking
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Shipping Issues
If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll help resolve the issue.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Delays
Occasionally, shipping delays may occur due to factors outside our control. We appreciate your patience and understanding.
If you have any questions regarding your order, please contact our support team.